NuStarz Sports Group LLC (“NuStarz Sports”) has a 60-day, limited warranty which covers one time from date of purchase replacement of BatW8z where a manufacturing defect results, in normal field usage, in severe denting, breaking, or detachment of inner core. This warranty does not cover customer approved designs or BatW8z parts that have been abused, altered in any way or mistreated; purchased at auction, or on auction websites; used BatW8z, its parts, or accessories purchased from re-sellers. The BatW8z must have been used for the purpose as described in product information. Proper care must have been taken with BatW8z and its parts. Any physical alteration of a NuStarz Sports BatW8z voids the warranty and potentially violates NuStarz Sports’ intellectual property rights. Anyone who alters a BatW8z, and any player who knowingly uses an altered BatW8z, will be held liable for any injuries or damages that result from its use. All major sanctioning organizations ban the use of altered equipment in competition, for safety and sportsmanship and NuStarz Sports supports this position.
OTHER PRODUCT WARRANTIES
NuStarz Sports has a 30-day, limited warranty on all non-BatW8z products which covers one time from date of purchase replacement of product with a manufacturing defect. NuStarz Sports dealers or individuals; products purchased at auction, or on auction websites; used products purchased from re-sellers. Proper care must have taken with the products. Any physical alteration of a NuStarz Sports product voids the warranty.
The Warranty Return procedure is designed to service consumers residing in the United States. For individuals residing outside of the United States, please return your BatW8z, along with the proof of purchase, to the dealer from which it was purchased.
Step 1: Please email NuStarz Sports Customer Care at [email protected] To return a NuStarz Sports product, the original product must have been purchased within 90-days from an authorized dealer or rodcarewbaseball.com, and must be accompanied by a valid proof of purchase*.
Step 2: A Return Authorization form will be emailed to you. Please fill out the form completely and include the Return Authorization number (RA#-Provided by NuStarz Sports Customer Service).
PLEASE DO NOT ATTEMPT TO RETURN PRODUCT UNTIL A RETURN AUTHORIZATION NUMBER HAS BEEN RECEIVED.
Step 3: Ship the product and Proof of Purchase with the Return Authorization Form. Postage and all shipping (and insurance costs, if desired) shall paid by the customer. Shipping instructions will be on the Return Authorization Form.
Step 4: If NuStarz Sports agrees that the bat or product is defective and covered under the warranty, we will send out a repaired or replacement product within five (5) business days of receiving the returned bat or product. Return shipment will be via UPS ground delivery.
*Please note: You must save your original receipt from your authorized NuStarz Sports dealer (or online receipt) as proof of purchase. It is required to return NuStarz Sports product. Third party receipts, such as PayPal, Stripe, etc. will not be accepted. Products returned without proof of purchase may not be warranted.
Warranty Limitation and Exclusion. It is hereby agreed that the liability of NuStarz Sports shall be limited to the repair or replacement of the nonconforming product as provided above. Use of the BatW8z is inherently dangerous and NuStarz Sports and its employees, officers, directors and suppliers shall not be liable for any other damages, direct, indirect or consequential. NuStarz Sports will have no liability whatsoever if the product has been subjected to any abuse, misuse, negligence or accident on the part of Purchaser.
Disclaimer of Unstated Warranties. THE WARRANTY PRINTED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THE PRODUCTS AND EXCEPT TO THE EXTENT PROVIDED ABOVE, ALL BATW8Z AND PRODUCTS ARE PROVIDED “AS IS” WITH ALL FAULTS. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Limitation of Liability. IT IS UNDERSTOOD AND AGREED THAT ROD CAREW BASEBALL’S LIABILITY WHETHER IN CONTRACT, IN TORT, UNDER ANY WARRANTY, IN NEGLIGENCE OR OTHERWISE SHALL NOT EXCEED THE RETURN OF THE AMOUNT OF THE PURCHASE PRICE PAID BY PURCHASER AND UNDER NO CIRCUMSTANCES SHALL NUSTARZ SPORTS BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES. THE PRICE STATED FOR THIS PRODUCT IS A CONSIDERATION IN LIMITING NUSTARZ SPORTS’ LIABILITY.